Refund policy

At APDMDesigns, all items are made to order through a print-on-demand process.  Because each product is created specifically for you, we have the following return policy in place.

Returns & Refunds

We do not accept returns or exchanges for reasons such as:

• Change of mind
  
• Incorrect size or color
• Ordering the wrong item
• Personal preference after delivery

However, we will gladly offer a replacement or refund if:

•  Your item arrives damaged
•  Your item is defective     
•  You received the wrong item

To report report an issue, please contact us within 7 days of delivery and include:

•  Your order number
•  Clear photos of the issue
•  Photos of the packaging

Requests submitted after 7 days may not be eligible for resolution.

Damaged  or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery

with photos of :

• The damaged item
• The packaging
• The shipping label

Once verified, we will issue a replacement or refund at no addition cost minus the shipping cost.

Non-Returnable Items

The following items are final sale:

• All made-to-order print-on-demand products
• Sale or discounted items
• Items returned without prior approval
• Items damaged due to improper care or handling after delivery.

Refund Processing

• Approved refunds will be issued to the original payment method.
• Shipping fees are Non-Refundable
• Refunds are typically processed within 10-15 business days after approval.

Contact Us 

If you have any questions or concerns about your order, please contact us at:

michaelspouringart@gmail.com

We're always happy to help.