Refund policy

At APDMDesigns, all items are made to order through a print-on-demand process.  Because each product is created specifically for you, we have the following return policy in place.

Returns & Refunds

We do not accept returns or exchanges for reasons such as:

• Change of mind
  
• Incorrect size or color
• Ordering the wrong item
• Personal preference after delivery

However, we will gladly offer a replacement or refund if:

•  Your item arrives damaged
•  Your item is defective     
•  You received the wrong item

To report report an issue, please contact us within 14 days of delivery and include:

•  Your order number
•  Clear photos of the issue
•  Photos of the packaging

Requests submitted after 14 days may not be eligible for resolution.

Damaged  or Defective Items

If your order arrives damaged or defective, please notify us within 14 days of delivery

with photos of :

• The damaged item
• The packaging
• The shipping label

Once verified, we will issue a replacement or refund at no addition cost minus the shipping cost.

Non-Returnable Items

The following items are final sale:

• All made-to-order print-on-demand products
• Sale or discounted items
• Items returned without prior approval
• Items damaged due to improper care or handling after delivery.

Refund Processing

• Approved refunds will be issued to the original payment method.
• Shipping fees are Non-Refundable
• Refunds are typically processed within 10-15 business days after approval.

Contact Us 

If you have any questions or concerns about your order, please contact us at:

michaelspouringart@gmail.com

We're always happy to help.